Shipping Policy

At Vyva, we are committed to delivering your orders quickly and efficiently.

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time
Delivery times may vary depending on your location. Most orders are delivered within 3–10 business days after dispatch. International shipping times may vary based on destination and customs procedures.

Shipping Charges
Shipping costs are calculated at checkout and are based on the delivery location and selected shipping method.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your shipment.

Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information
Please ensure your shipping details are accurate when placing an order. Vyva is not responsible for delays or lost packages resulting from incorrect or incomplete address information.

Damaged or Lost Packages
If your order arrives damaged or appears lost in transit, please contact our customer support team as soon as possible so we can assist in resolving the issue.

Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team for assistance.